Last Updated: 08/08/2024
At IPTV Smarter, we strive to provide the best possible service to our customers. However, we understand that there may be situations where you need to request a refund. Please read our refund policy carefully to understand your rights and our procedures.
1. No Refunds on Digital Products
Due to the nature of digital products and services, all sales are final. Once you purchase a subscription or any digital content from IPTV Smarter, it cannot be refunded, returned, or exchanged. This policy is in place because digital products are immediately accessible and cannot be returned in the same way physical goods can be.
2. Service Issues
If you experience technical difficulties or problems accessing our services, please contact our support team as soon as possible. We are committed to resolving any issues promptly to ensure you receive the full value of your purchase.
3. Refund Exceptions
In rare cases, and at our sole discretion, we may consider issuing a refund if:
- There was a significant error on our part during the purchase process.
- The service you received was significantly different from what was advertised.
Any requests for exceptions must be submitted within 7 days of purchase, with a detailed explanation of the issue.
4. Requesting a Refund
To request a refund under the conditions outlined above and For Quick resolve, please contact us on Whatsapp (+12013786827). Include your order details, the reason for your request, and any supporting evidence. We will review your request and respond within 24 Hours.
5. Processing Refunds
If a refund is approved, we will process it through the original payment method. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider’s policies.
6. Changes to the Refund Policy
We may update this refund policy from time to time. Any changes will be posted on this page, and it is your responsibility to review the policy regularly.
